Question 1

How do I apply?

Accepted Answer

Start at our application page. Complete every section, upload an updated resume that shows your tools, skills, and experience, and record a short intro video when asked. Every application is reviewed by our recruiting team.

Question 2

Do I need prior experience as an outsourced professional?

Accepted Answer

No. Strong experience in your field is what matters most. Most successful applicants bring two or more years of relevant experience and communicate confidently in English.

Question 3

What roles are open right now?

Accepted Answer

Open roles are listed on our careers page, each with its own details and requirements. If your specialty is not listed, apply anyway. Your profile joins our talent database, and we reach out when a matching role opens.

Question 4

Is the role I saw still available?

Accepted Answer

Yes, unless the listing says otherwise. We review applications continuously and roles can move quickly. If a role fills, your profile stays in our talent database for future openings.

Question 5

What does the hiring process look like?

Accepted Answer

Four steps. You apply, we screen and assess your background and English fluency, you meet our recruiting team, and we match you with a vetted US client. We may also ask for character references as part of a background check. After placement, we support you through your entire engagement.

Question 6

Is this full-time or part-time?

Accepted Answer

All roles are full-time, long-term engagements. We do not place short-term gigs or project work. The goal is a stable career with a client who values consistency and growth.

Question 7

Is the work fully remote?

Accepted Answer

Yes, 100% remote. You can work from anywhere in the Philippines with a reliable internet connection, backup power, and a professional home office setup.

Question 8

Do you hire Filipinos living abroad?

Accepted Answer

Not yet. We currently hire Filipinos based in the Philippines to keep time zones, compliance, and payroll running smoothly.

Question 9

What are the working hours?

Accepted Answer

Schedules are fixed and aligned with your US client, typically Eastern or Central time. That usually means a night shift in Philippine time, with consistent hours every week.

Question 10

Is there voice work involved?

Accepted Answer

Yes. You work as an embedded member of your client's team, and that includes regular video calls and meetings. Fully non-voice setups are not available.

Question 11

How much is the pay?

Accepted Answer

Compensation varies by role and experience, and it is positioned above local industry standards. Where a range is published, you will see it on the job listing.

Question 12

When do I get paid?

Accepted Answer

Weekly, every Friday.

Question 13

Do I pay any fees to HireKayana?

Accepted Answer

Never. There are no placement fees, and we never ask candidates for payment at any stage. If someone claiming to represent us asks you for money, it is a scam.

Question 14

Do you provide equipment?

Accepted Answer

You provide your own computer, reliable internet, and backup power. We provide the premium software and AI tools you need to do your best work.

Question 15

Do you use time tracking?

Accepted Answer

Yes. Client engagements use Hubstaff to keep hours, payroll, and productivity transparent for you and your client. It runs in the background and is standard across our client accounts.

Frequently asked questions

Applying

The work

Pay and logistics

Ready when you are. Your application takes about eight minutes.