About the Role The Loan Servicing Specialist maintains accurate financial records, manages loan documentation, and ensures smooth coordination between accounting, servicing, and operational teams. The role centers on loan data management, payment tracking, and document organization within a structured loan management system, and requires strong attention to detail, organizational discipline, and the ability to coordinate across multiple internal teams. What You'll Do Accounting & Loan Processing Support • Enter and maintain financial data in the loan management system; monitor and post loan draws and payments accurately • Assist with reconciliations alongside the accounting team and maintain records related to loan trades • Participate in weekly accounting and servicing coordination meetings Communication & Internal Coordination • Collaborate with servicing, accounting, construction, and sales teams, providing regular progress updates • Seek clarification when needed and support cross-team communication to keep loan processing efficient Construction & Loan Documentation Support • Maintain organized records for the construction department and upload loan information into construction management platforms • Support documentation access for operational and capital markets teams What We're Looking For Non-Negotiables • Experience in loan servicing, financial operations, or administrative support roles • Strong attention to detail and accuracy with financial data • Excellent organizational and time-management skills; ability to manage documentation and maintain structured records • Strong written and verbal communication • Comfortable coordinating across departments while working independently with reliability and accountability • Adaptability to evolving operational processes and systems Preferred Qualifications • Familiarity with loan servicing or mortgage management software (The Mortgage Office a strong advantage)

Loan Servicing Specialist

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